Personal data is handled in strict confidence and neither sold nor forwarded to third parties without consent. With the access to our website the following data are stored in log files: IP address, date, time, browser query and general information transferred to the operating system / Browser. These usage data form the basis for anonymous statistical assessments to improve our offers.
Web analysis with Google Analytics
This website uses Google Analytics with the extension “anonymizeIP()”, IP addresses being truncated before further processing in order to rule out direct associations to persons.
A form is provided on our website for contacting us. The messages which are sent via the forms take place by email in unencrypted form. We only use the data entered therein to answer your respective query. We collect and process the following data in order to be able to process your contact enquiry:
_ E-mail address
_ Message text
You have the right to free of charge information concerning your data stored by us, as well as to a right to the correction, blocking or deletion of this data where applicable. Therefore, you can object to the use of your data at any time, without incurring any costs other than those for the transfer in accordance with the basic tariffs. In case of queries concerning the collection, processing or use of your personal data or should you require information concerning the correction, blocking or deletion of data, please contact us via:
Phone: +49 700 50 60 9000
Online complaints procedure
In the event of any problems or disagreements, we will always strive to find a solution in the interest of our customers. You can telephone us on +49 700 50 60 9000. You can also email us at firstname.lastname@example.org.
The European Commission also provides a platform for online dispute resolution. This is available at http://ec.europa.eu/consumers/odr/. However, we are neither under an obligation nor prepared to participate in a dispute resolution procedure that has been referred to a consumers’ conciliation board.